Please note that pregnant passengers will not be allowed to participate in the hot air ballooning (for safety precautions).
Fitness: Participants must be nimble enough to climb in and out of the 1350mm high basket without assistance from anyone else, be able to jump unassisted from a height of 60cm and stand for the duration of the flight (approx. one hour unless stated otherwise). If these conditions of fitness cannot be met, special conditions will apply which may allow for frail, disabled or challenged passengers.
Any passenger who fails, on the pilot-in-command’s request, to demonstrate the ability to enter and leave the basket unassisted, stand unassisted and/or jump the minimum height may be declined without recourse or refund unless otherwise agreed.
The onus is on the passenger to make a full disclosure. Non-disclosure will result in immediate disembarkation without recourse by the passenger and associated persons to any loss or damage sustained in any form, actual or consequential.
Additional Terms and Conditions:
We are an off-site service supplier, and flights are subject to availability based on the requirements at our launch site in Skeerpoort.
We do not facilitate transfer to the launch site and back to the lodge from the landing site. Please contact the lodge directly to book a game ranger vehicle for the activity.
We do require a minimum of 6 passengers to justify a scheduled flight – these can be from separate reservations.
Full and final payment must be completed 7 days before the date of departure.
The ticket must be used within 12 months of the original date of issue.
Please keep in mind that hot air ballooning is 100% weather dependent, should we have to cancel the flight due to unsafe flying conditions (such as strong wind or rain), then we will not be held liable for any accommodation reservations made in anticipation of the hot air balloon flight.
Hot air ballooning is subject to safe flying conditions.
Refunds will only be processed back to the Agent/account payment was made from; the onus remains on the agent/group liaison to assist with facilitating the refund to the individuals.
Bill Harrop’s “Original” Balloon Safaris does not accept any liability or loss experienced as a result of the nature of the balloon activity.
The company does not accept certain Tour Operator groups/clients due to liability matters. Please check with your booking agent about the specific terms and conditions for insurance coverage when participating in high-risk activities.
If the guest/agent needs to postpone the booking, a minimum of 5 working days’ notice needs to be sent in writing. If notice is not received, then the ticket shall be non-re-bookable.
Children Passengers will be measured on the morning of the flight, at check-in, to ensure they comply with the minimum height requirement. Should the child not be deemed tall enough to safely participate in the hot air balloon activity the flight ticket will be forfeited (non-refundable nor re-bookable).
Accommodation Packages booked directly with lodge
Mabula Game Lodge and Safari Plains are particularly recommended for the ultimate getaway, and prelude to a most memorable Game Viewing Balloon Safari the following morning.
Accommodation, transfers, meals and all other activities can be booked directly with Mabula Game Lodge / Safari Plains.
To book Accommodation, Transfer and Activities at Mabula Game Lodge / Safari Plains, please liaise with the Extraordinary Team directly:
Tel: +27 11 516 4367
Tel: +27 11 516 4366
Tel: +27 11 516 4365